We accept Visa/Mastercard, American Express and Discovery Card. We also have a Paypal account.
total amount indicated in your shopping basket does
not include shipping cost.
customer pays ALL shipping, packing, handling and
instruments come in different shape, size and weight,
we always look for the most economic way to ship.
cost is added when we process your shipment.
ship UPS Ground unless you give us instructions.
You must use you street address as UPS does not
deliver to PO Box.
For single book and CD we use priority mail.
We ship anywhere in the world. However any order over $100 must be prepaid in the form of international money order or wired directly to our bank. Please e-mail us for details.
If you receive damaged goods contact the shipping company at once. We will gladly provide all the shipping details for you to file a claim. We DO NOT take back damaged goods.
charge your credit card at the time you place your
order from San Francisco
You can do installment for up to three months. A 33% initial payment is required. If the order is cancelled at any time, the initial amount is forfeited.
Special order items cannot be returned or exchanged.
stock items are shipped within two business days.
will contact you via e-mail or telephone if we cannot
fill the order within two weeks.
items with factory defects are returnable. You must
pack the items properly, insured and shipped prepaid.
We do not accept COD shipments. Shipping, packing
and handling charges are not refundable.
we receive and inspect the defective merchandize,
we will replace, repair the items.
is no refund for special orders or installment items.
All sales are final. If we cannot replace or repair
your order, we will give you full refund on the merchandise
via credit card or a check.
If you cancel your order before we process it, there is no penalty. Please e-mail or call us at 415-391-1317 immediately if you decide to cancel your order.
your order has already been processed, a $10 cancellation
fee will be charged to your credit card.
Prices Subject To Change Without Notice